Customer Relations Representative - State Farm Agent Team Member
Full Time • Crescent Springs - KY
Responsive recruiter
Benefits:
- Simple IRA
- Hiring bonus
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Dental insurance
- Vision insurance
ABOUT OUR AGENCY:
We opened our doors in 2014 in Crescent Springs, KY and have proudly grown into a multicultural team that serves customers across Kentucky, Ohio, Indiana, and Florida. Our agency is built on a strong performance-driven culture with a winning mentality that empowers our team both professionally and personally. With more than 25 years of combined State Farm experience across a team of 8+ talented individuals, we bring depth, knowledge, and high standards to everything we do.
We believe our people are our greatest advantage. Our culture sets us apart: supportive, growth-oriented, and committed to making a meaningful difference in the lives of the customers and communities we serve. We take pride in fostering an environment where team members feel encouraged to learn, build confidence, and thrive in their careers.
We offer full benefits including health, dental, vision, life insurance, and retirement, as well as licensing support with bonus opportunities for obtaining your insurance license. If you’re looking to be part of a team that celebrates success, invests in your development, and makes an impact every day, this is the place for you.
ROLE DESCRIPTION:
We opened our doors in 2014 in Crescent Springs, KY and have proudly grown into a multicultural team that serves customers across Kentucky, Ohio, Indiana, and Florida. Our agency is built on a strong performance-driven culture with a winning mentality that empowers our team both professionally and personally. With more than 25 years of combined State Farm experience across a team of 8+ talented individuals, we bring depth, knowledge, and high standards to everything we do.
We believe our people are our greatest advantage. Our culture sets us apart: supportive, growth-oriented, and committed to making a meaningful difference in the lives of the customers and communities we serve. We take pride in fostering an environment where team members feel encouraged to learn, build confidence, and thrive in their careers.
We offer full benefits including health, dental, vision, life insurance, and retirement, as well as licensing support with bonus opportunities for obtaining your insurance license. If you’re looking to be part of a team that celebrates success, invests in your development, and makes an impact every day, this is the place for you.
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Ashlee Kennedy - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
- Communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
Compensation: $60,000.00 - $85,000.00 per year
Looking for the skills and confidence to run a business in the future?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to make an impact, see immediate success, we could be the place for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Ashlee Kennedy - State Farm Agent!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- Our office is located in 327 Terry Lane; Crescent Springs, KY.
- I am a second generation State Farm agent.
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none